BKs Pioneer Motel

The room was clean.

I always book at this spot I have never had issues . The receptionist was lovely very friendly. The cleaners were on point . Very nice always had a smile . How ever this time I had brought my two daughters with me , and had the manger of the property with I’m assuming her partner come to my room at 10:15 pm knocking asking if there was a problem. I had replied no. I didn’t open the door I opened the window . Cause I was with my two girls & wasn’t expecting any visitors at that time . They then proceeded to tell me the people below my room had been complaining about the noise for a whole hour . I then told them that I am a family with kids , and my kids just got into bed . I really didn’t appreciate her and that man approach on the situation . They didn’t even tell me who they were , for all I knew they could have been to crack heads that walked off the street. I’m a mother of two girls and she comes to my room with herself and her partner . I just felt unsafe and unwelcomed . She was not nice about it at all about . There is a way to approach things . And she did not approach it in the right manner.

The main reason we chose BKs Pioneer Motel was their free Airport Shuttle as we were only staying one night, between two flights. We were not disappointed, the drivers were very helpful and provided an excellent service, both picking up from the airport at night and taking us back there in the morning. The room was very pleasant and comfortable. The staff were very welcoming and the whole experience was very positive.

The hotel was the perfect place to stay for a late night pick up of family from the airport being less than 15 minutes from the airport. We stayed in a One-Bedroom Suite and this was one of the few hotels which offered this type of suite with a bedroom and two single beds in the living room, at a reasonable rate. This meant we didn't have to all sleep in one small room. The unit was spacious and had basic kitchen facilities. Parking was bit tight but there seemed to be just enough spots.

This is our 'go to' place for our (inevitably) early morning flight from Auckland back to Aus. Rooms are always very clean and tidy, provide all the essential amenities, and the location to the airport is pretty darn convenient. Special mention this time around to the receptionist who was very friendly and helpful.